ActiveBarcode versions prior to version 6 are 32bit and can only be used with the 32bit (x86) version of Office. Starting with Version 6.0.0 ActiveBarcode supports 64bit and 32bit.
Support via e-mail:
We can also help by e-mail. Please read our support pages (FAQ) before you contact us by e-mail. Many questions can be solved fast on your own by reading the documentation and the FAQ section.